Terms & Conditions

The StartChalet website (www.startchalet.com) is owned and operated by StartChalet, a private company operating from the Netherlands.

Holiday-maker section

These terms and conditions apply in addition to any other terms, conditions, notices and disclaimers contained elsewhere on www.startchalet.com. Your use of the website constitutes your agreement to all such terms, conditions, notices and disclaimers.

StartChalet operates the website as a referral medium which allows property owners ("Suppliers") to advertise one or more holiday rental properties for rent to potential guests. We are not an agent for property owners or managers that advertise properties on StartChalet.

The website provides a venue for users to interact, and StartChalet is not, and does not become, party to any contractual relationship between a guest and a Supplier, and does not mediate between guests and the Suppliers in the event of any dispute arising between them.

Information provided on the website about goods and services offered by a Supplier is provided by that Supplier. We do not monitor, verify or endorse information submitted by Suppliers for posting on the website and you should be aware that such information may be inaccurate, incomplete or out-of-date. Facilities, activities or other services that form part of your booking may be subject to change.

We do not make any representation as to the safety, quality, condition or description of any goods or services provided by Suppliers that are advertised on the website. Any issues regarding safety, quality, condition or description should be dealt with directly with the Supplier with whom you have made the booking. StartChalet is unable to provide refunds in these instances.

Suppliers may impose their own terms and conditions in relation to their goods and services. You acquire goods and services from Suppliers subject to those terms and conditions, so you should check that you agree to the terms and conditions before you confirm your booking.

You agree that you will use the enquiry forms and other contact information on the website for no other purpose than genuine booking enquiries or reservations.

Owner/manager section

By listing properties on www.startchalet.com (the 'website'), you agree to be bound to the terms and conditions set out below. In addition to the terms and conditions in this agreement, all advertisements on the website are subject any other applicable legal notices displayed on the website from time to time.

We do not act as your agent in relation to properties, products or services that you advertise on the website and are not involved in the actual transaction between you and any third party. You enter into any transaction with a third party entirely at your own risk.

You agree that:

- properties may only be listed once on the website;

- you have the authority to advertise the properties that you list and will supply StartChalet with proof of ownership verification documentation if requested;

- all information you make available in relation to your property will at all times be up-to-date and accurate, appropriate to your property listing and not misleading or deceptive in any way;

- you will respond to guest enquiries via StartChalet in a timely manner, ensuring contact is made with all enquirers;

- that StartChalet is not a party to the contractual relationship between you and the guest and that any disputes must be handled between you and the guest directly and that StartChalet will not mediate in the event of any such dispute.

You may remove your property listing from the website at any time.

Start Chalet can set requirements for minimum availability of the property as a condition for display on the website.

We reserve the right (but have no obligation) to review, modify, reformat, reject or remove (or direct you to modify or remove) any material that you make available or attempt to make available via the website that, in our opinion, breaches this agreement, has the potential to harm, endanger or violate the rights of any person or may otherwise be damaging to StartChalets reputation.

We reserve the right to change our website, products or services (including format, design, scope, etc) at any time. We will use our reasonable endeavours to give you advance notice of any material changes that we make to our website, products or services.

You agree to pay StartChalet any listing fees, subscription fees or set-up fees as specified during the registration process on the website when you list your property or as otherwise agreed in writing with StartChalet. All fees paid to StartChalet are non-refundable and non-transferable. If a fee is paid to StartChalet for a period and you choose to remove your property listing from the website before or part way through that period, you will not be eligible for a refund.

To the extent that taxes, including VAT, are not charged by StartChalet, you are responsible for all taxes, duties or government charges payable in connection with this agreement whether applying at the date of this agreement or in the future.

Your subscription will automatically expire at the end of the agreed subscription period. You have the option to renew the subscription for the following period.

We may terminate this agreement, and remove your property listings from the website, immediately if we reasonably believe the safety, security and experience of StartChalet customers and/or StartChalet reputation is at risk as a result of any act or omission by you.

Except in relation to your property listings, which you grant us a license to deal with you do not have any right, title or interest in or relating to our website. You may not use any material on our website to establish, maintain or provide your own publications, contact details database or Internet website. Nothing in this agreement should be construed as granting any right of use in relation to any material or trade mark displayed on the website without the express written consent of the relevant owner.

StartChalet accepts no liability whatsoever relating to the content of your advertisement(s) on the website, your property(ies) or your dealings with any tenants or prospective tenants. Without limiting the forgoing, StartChalet will not be liable for any loss or damage caused by or attributed to any person(s) that visits or stays at your property(ies) in response to an advertisement posted on the website.

You indemnify StartChalet against any loss, damage, cost or expense that StartChalet may suffer or incur as a result of any claim against StartChalet by any tenant or prospective tenant or other third party relating to the content of your advertisement(s) on the website, your property(ies) or your dealings with any tenants or prospective tenants.

To the extent permitted by law, we exclude all conditions and warranties relating to the website. In particular, we do not make any representations or  warranties that the website will be uninterrupted or error free. Nor do we make any representation or warranty about the success of the website or likely success of advertising your property(ies) on the website. To the extent that our liability for breach of any implied warranty or condition cannot be excluded by law, it will be limited, at our option, to the re-supply, repair or replacement of the goods or services or the payment of the cost of having them re-supplied, repaired or replaced.

In no circumstances will we be liable to you for any indirect, incidental, special and/or consequential losses or damages (including loss of profits, goodwill, data or opportunity). In all cases, our liability to you will be limited to the amount(s) paid by you in respect of those products or services.

StartChalet reserves the right to amend this agreement (including any fees) from time to time. If a change is material or may have an adverse impact on you, StartChalet will provide you with no less than 14 days prior notification of the change. If you object to any such change, your only remedy is discontinue your use of the website before the change comes into effect. If you continue to use the website after that time, you will be deemed to have accepted the change.

This agreement, together with any other terms and conditions it refers to, comprises the entire agreement between you and us and supersedes all prior understandings, agreements or representations. You may not assign this agreement without our prior written consent. No delay or waiver by us in enforcing any provision of this agreement will be deemed a waiver of our rights. If a term of this agreement is or becomes invalid or unenforceable, the validity and enforceability of the remainder of the agreement will not be affected.

This agreement is governed by the laws in force in the Netherlands, and you submit to the non-exclusive jurisdiction of the Dutch courts.





info@startchalet.com - Chamber of Commerce NL 62763199 - VAT: NL 173412737B02